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40-Channel 2.4GHz
Cordless Telephone
User’s Guide
EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and
Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone
number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices
you may connect to your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your
local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that
temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant
to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference;
and (2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also,
the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
We bring good things to life.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.
CAUTION:
INTRODUCTION
CAUTION: When using telephone equipment, there are basic safety instructions that should
always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
Your Cordless Telephone is designed to give you flexibility in use and high quality performance. To get the most
from your new cordless telephone, we suggest that you take a few minutes right now to read through this
instruction manual.
IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your
home that is not cordless, in case the power in your home goes out.
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
HandsetBase
Mounting
bracket
AC power supply
Telephone line cord
MODULAR JACK REQUIREMENTS
You need an RJ11C type modular phone jack, which is the most common type of phone jack and might
look like the one pictured here. If you don’t have a modular jack, call your local phone company to find
out how to get one installed.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized
access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code. After a power outage or battery
replacement, you should place the handset in the base for about 20 seconds to reset the code.
INSTALLATION AND SETUP
CAUTION: Always disconnect phone cords from the wall outlets before battery installation or
replacement.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause
interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference,
the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or
VCR. If interference continues, moving the cordless telephone farther away from the TV or VCR will
often reduce or eliminate the interference.
Certain other communications devices may also use the 2.4 GHz frequency for communication, and,
if properly set, these devices may interfere with each other and/or your new telephone. If you are
concerned with interference, please refer to the owner’s manual for these devices on how to properly
set channels to avoid interference. Typical devices that may use the 2.4 GHz frequency for
communication include wireless audio/video senders, wireless computer networks, multi-handset
cordless telephone systems, and some long-range cordless telephone systems.
IMPORTANT INSTALLATION INFORMATION
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.
INSTALLING THE PHONE
Your cordless telephone/answering system should be placed on a level surface such as a desk or table top, or you
can mount it on a wall.
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the TALK button.
2. Press the memory button.
3. Press the number (0-9) for the desired memory location. The number dials automatically.
IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line
and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls
in off-peak hours, such as early morning or late evening.
CHANGING THE BATTERY
Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the battery plug from the jack inside the battery compartment and
remove the battery pack from the handset.
3. Insert the new battery pack and connect the cord into the jack inside the handset.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. If you don’t charge the handset battery
properly (for 12 hours) when you first set up the phone and/or when you install a
new battery pack, the battery’s long-term performance will be compromised.
CAUTION: To reduce the risk of fire or personal injury, use only the
battery listed in the instruction book.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your ATLINKS USA, Inc. product
indicates that we are participating in a program to collect and recycle Nickel Cadmium
batteries throughout the United States. Please call 1-800-8-BATTERY for information or
contact your local recycling center.
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide before seeking service.
Problem Solution
No dial tone • Check installation:
— Is the base power cord connected to a working
electrical outlet?
— Is the handset TALK button and the charge/in use
indicator on the base lit?
— Is the telephone line cord connected to the base
unit and the wall phone jack?
• Disconnect the base from the wall phone jack and
connect another phone to the same jack. If there is no
dial tone on the second phone, the problem might be
your wiring or local service.
• Is the handset out of the base unit’s range? Move
closer to the base unit.
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• If the phone still does not work, disconnect the power
cord and remove the battery pack. Then reconnect the
power cord and reinstall the battery pack. Place
handset in the base for 10 seconds to allow it to
reinitialize.
Handset does not ring • Make sure the RINGER switch on the handset is
turned to ON.
• You may have too many extension phones on your
line. Try unplugging some phones.
• See solutions for “No dial tone.”
Cannot hear phone • Press the left and right arrow button to adjust the
conversation volume to the desired listening level.
You experience static, • Change channels.
noise, or fading in and out • Is the handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge the handset battery for 12 hours.
• Make sure the base is not plugged into an electrical
outlet with another household appliance.
Range is shorter • Press the channel button during the conversation
than normal to select a new channel.
Battery will not hold a • Be sure you sufficiently charge the battery
charge (for 12 hours), and you can expect approximately 4
hours of talk time.
• Check to be sure battery contacts on both the
handset and the base are making contact and are
clean; free of dirt or lint.
• When the handset is placed in the base, check that
the base charge/in use indicator is on.
Phone dials in pulse • Make sure the dial mode is set to TONE.
with tone service.
Phone won’t dial • Make sure dial mode is set to PULSE.
out with pulse service
Memory dialing
• Did you program the memory location keys
doesn’t work
correctly?
• Did you follow the proper dialing sequence?
• Make sure the tone/pulse setting is programmed
correctly.
Unit locks up and • If the phone still does not work, disconnect the
no communication power cord and remove the battery pack.
between the base Then reconnect the power cord and reinstall
and the handset the battery pack. Place the handset in the base for 10
seconds to reset it .
• If a power outage occurs while the handset is away
from the base, return the handset to the base when
the power returns.
LIMITED WARRANTY
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the
rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the
remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is
within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first
rental is also required. Also print your name and address and a description of the defect. Send via standard
UPS or its equivalent to:
ATLINKS USA, Inc.
c/o Thomson multimedia Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
• Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty
does not
cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and
user controls. Any additional information, should be obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN
INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY
OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET
FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to
you.
• This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
SERVICE
This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications
not expressly approved by ATLINKS USA, Inc. could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this guide or call customer service at
1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or
received as a gift. This information will be valuable if service should be required during the warranty period.
Purchase date _______________________________________________________________________________
Name of store _______________________________________________________________________________
Handset
battery
TONE/PULSE DIALING
This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is automatically
set for touch-tone use. To set tone or pulse dialing:
1. Make sure the phone is OFF.
2. Press and hold the progm button until the unit beeps.
3. Press * for TONE or # for PULSE.
4. Press the prog button again. You will hear a confirmation tone.
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit
card companies, etc., by pressing the *TONE button to temporarily make the phone touch-tone compatible. To get
information about your bank account, for example, you would:
1. Press the TALK button.
2. Call the bank’s information line.
3. Press the *TONE button after your call is answered.
4. Follow the voice instructions to complete your transaction.
5. Hang up when finished. The phone returns to pulse (rotary) service.
PAGING THE HANDSET
Press the PAGE button on the base to locate a misplaced handset. When you press the
PAGE button, the handset beeps and the TALK button/indicator on the handset and the charge/in use indicator on
the base blinks. Press the TALK button when you locate the handset. The page signal is three beeps every two
seconds for two minutes. Press the base PAGE button to stop paging.
NOTE: You can still page the handset with the ringer off.
CHAN BUTTON
If you ever experience any interference or don’t have clear voice quality, press the chan button on the handset to
advance to another channel.
MEMORY
Store up to ten 20-digit telephone numbers in memory for quick dialing.
STORING A NUMBER IN MEMORY
1. Make sure the phone is OFF.
2. Press the memory button.
3. Press any number key (0-9) to store the phone number in that memory location.
4. Press memory button.
5. Use the keypad to enter the number (up to 20 digits) you want to store in that memory location.
6. Press the memory button again to confirm.
CHANGING A STORED NUMBER
Use the same procedure to change a stored number as you do to store a number— you’re just replacing the
phone number with a different number.
STORING A REDIAL NUMBER
1. Make sure the phone is OFF.
2. Press the memory button.
3. Press any number key (0-9) to store the phone number in that memory location.
4. Press the memory button
5. Press redial.
6. Press the memory button again to confirm.
STORING A PAUSE IN MEMORY
Use the # PAUSE button to insert a pause when a delay is needed in the dialing sequence (for example, when you
must dial a 9 to get an outside line or when you must enter codes to access your bank’s information line). Each
pause counts toward the 20-digit limit.
If you need to dial 9 to get an outside line and want to store a number in memory without having to dial 9 each
time, you would:
1. Make sure the phone is OFF.
2. Press the memory button.
3. Press any number (0-9) to store the phone number in that memory location.
4. Press memory again.
5. Enter the number 9 (or any other appropriate number) to access an outside line.
6. Press # PAUSE.
7. Enter the phone number you want to store in memory.
8. Press the memory button again to confirm.
TIP: If you need a longer pause, press the # PAUSE button twice.
27928
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
ATLINKS USA, Inc.
101 West 103rd Street
Indianapolis, IN 46290
© 2002 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Model 27928
15895020 (Rev. 0 E/S)
02-24
Printed in China
CONNECTING THE AC (ELECTRICAL) POWER
Plug the power supply cord into the power jack on the bottom of the base and the other end into an electrical
outlet. The charge/in use indicator turns on to indicate the battery is charging.
Allow the phone to charge for 12 hours prior to first use. If you don’t properly charge the phone, battery
performance will be compromised.
CAUTION: Use only the ATLINKS USA, Inc. 5-2527 (black) or 5-2526 ( white) power supply
that came with this unit. Using other adapters may damage the unit.
CONNECTING THE TELEPHONE LINE
1. Plug the one end of the telephone line cord into the jack on the back of the base and the other end into a
modular wall phone jack.
2. Set the RINGER switch (on the handset front) to ON, and place handset in the cradle on the base.
NOTE: The phone automatically defaults to touch-tone dialing. To change to pulse (rotary) dialing,
see “Tone/Pulse Dialing.” If you don’t know which type of service you have, check with the phone
company.
WALL MOUNTING
NOTE: For best results, leave the phone on a flat surface during initial charging before you hang the
phone on the wall.
1. Turn the base over.
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on
the lower portion of the bottom of the base. Then push down and snap the pedestal into place.
3. Slip the mounting holes (on the back of the base and pedestal) over the wall plate posts and slide the unit
down into place. (Wall plate not included.)
CORDLESS PHONE BASICS
MAKING A CALL
After initial set up, put handset in the base for 12 hours to charge the battery.
The only two things you need to know to make a call are:
• Press the TALK button before you dial.
• Press TALK or place the handset in the base to hang up.
IN USE INDICATOR
The phone is ON when the TALK button/indicator on the handset is lit and the charge/ in use indicator on the base is lit.
REDIAL
Press the redial button to quickly redial the last number you called (up to 32 digits).
RECEIVING A CALL
To answer a call, you must press the TALK button before you can talk.
FLASH
Use the flash button to activate custom calling services such as Call Waiting or call transfer, which are available
through your local phone company.
TIP: If you press the TALK button to activate custom calling services such as call waiting, you’ll hang
up the phone. Press “flash” instead.
VOLUME
The Vol left and right arrow buttons control the volume of the handset's earpiece.
RINGER SWITCH
The handset ringer switch can be set to ON or OFF. If the switch is off, the unit will not ring.
RINGER TONE
To select the ringer tone:
1. Press and hold the prog button.
2. Press 1 or 2 for Ringer Tone selection.
3. Press the prog button again. You will hear a confirmation tone.
CUSTOMER: CUT ALONG DOTTED LINE.
✂
ACCESSORY
ORDER
F
ORM
*Prices are subject to change without notice.
Total Merchandise.........................................$_______________
Sales Tax........................................................$_______________
We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the
merchandise is being sent.
Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All
accessories are subject to availability. Where applicable, we will ship a superseding model.
Shipping/Handling....................................... $_______________
Total Amount Enclosed.................................$_______________
Mail order form and money order or check (in U.S. currency) made payable to Thomson multimedia Inc. to:
Thomson multimedia Inc.
Mail Order Department
P.O. Box 8419
Ronks, PA 17573-8419
Name_______________________________________________________
Address_____________________________________ Apt.____________
City ________________________State________ ZIP_________________
Daytime Phone Number ( )_______________________________
$5.00
____________________________________________________________________
Authorized Signature
My card expires:
Copy the number above your name on
the Master Card.
For credit card purchases
Your complete charge card number, its expiration date and your signature are necessary to process all charge
card orders.
Copy your complete account number from your VISA card.
My card expires:
Copy your complete account number from your
Master Card or Discover.
To order, call 1-800-338-0376 (for accessories only) or complete this order form.
DESCRIPTION
MODEL NO.
PRICE*
QUANTITY TOTAL
AC power supply 5-2527 5-2526 $15.50
Replacement battery 5-2459 $14.95
black white
Please make sure that this form has been filled out completely.
PAGE
c
h
a
r
g
e
/
i
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u
s
e
TALK
r
e
d
i
a
l
m
e
m
o
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ABC
2
JKL
5
TUV
8
OPER
0
DEF
3
MNO
6
WXYZ
9
#
1
GHI
4
PQRS
7
*
TONE PAUSE
v
o
l
channel
program
flash
ringer
off on
1
2
PAGE
charge/
i
n
use
PAGE button
charge/in use
indicator
TALK
r
e
d
i
a
l
memory
ABC
2
JKL
5
TUV
8
OPER
0
DEF
3
MNO
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WXYZ
9
#
1
GHI
4
PQRS
7
*
TONE PAUSE
v
o
l
channel
program
flash
ringer
off on
TALK button
memory button
#PAUSE button
flash button
prog button
ringer switch
chan button
*TONE button
redial button
+/- vol button
Ni-Cd
RBRC
RBRC