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User Guide SoundPoint IP 330/320
5 - 8
Audio
Symptom Problem Corrective Action
There is no audio on the
headset.
The connections are not correct. Do one of the following steps:
• Ensure the headset is plugged into the
jack marked Headset at the rear of the
phone.
• Ensure the headset amplifier (if
present) is turned on and/or the
volume is correctly adjusted). If the
amplifier uses batteries, check that
they are fully charged.