Polycom MLC-model Telephone User Manual


 
Programming
2-18
AA Extensions (#607) identifies an extension to which an auto attendant
is connected. This lets the system notify users with display phones when
they are receiving a call that has been transferred from the auto attendant.
Also, Transfer Return Extension (#306) lets you identify the extension to
which a call transferred by the auto attendant should be routed if the
destination extension does not answer.
The call reporting device uses the following procedures:
SMDR Record Type (#608) specifies the type of calls that you want
to record for call reporting—either all calls or outgoing calls only.
SMDR Top of Page (#609) notifies the system that the printer has
been aligned to the top of a new page.
SMDR Output Format (#610) identifies whether a maximum of 15
digits or 24 digits is printed for dialed numbers on the call report.
SMDR Talk Time (#611) specifies whether or not the call report
includes the Talk field, which records the time a user spends on an
incoming outside call—from the time the user answers the call to the
time the call is disconnected from the system.
Account Code Entry lets users enter account codes for outside
telephone calls (incoming or outgoing); if used, the account codes
are included on the call report.
The voice messaging system uses the following procedures:
Hunt Group Extensions (#505) assigns the extensions associated
with the voice messaging system hardware to Hunt Group 7—the
VMS Hunt Group.
Group Call Distribution (#206) assigns lines to the VMS Hunt
Group so calls can ring directly into the voice messaging system
and receive Automated Attendant Service.
Line Coverage Extension (#208) identifies an extension as the
owner of a specific outside line so calls on that line can ring directly
into the owner’s voice mailbox when either Automatic VMS Cover
(#310) or VMS Cover (F15) is on at the owner’s extension.
VMS Hunt Delay (#506) determines when outside calls should be
answered by the Automated Attendant Service of the voice
messaging system. The system allows you to assign the number of
rings (0-6).
VMS Hunt Schedule (#507) determines when outside calls should
ring the VMS Hunt Group (always, day only, or night only) depending
on the status of the Night Service Button (#503) at extension 10.
Automatic VMS Cover (#310) determines whether or not an
extension’s unanswered intercom and transferred calls and outside
calls on lines assigned ownership are automatically covered by the
voice messaging system.