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Feature Reference
5-280
VMS Cover (F15)
Description
This feature applies only if you have a voice messaging system. It is
available only on system phones.
This feature lets system phone users press a programmed button to turn VMS
Cover on and off, routing unanswered intercom and transferred calls for their
extension to the Call Answer Service of the voice messaging system after the
specified number of rings (factory setting is three rings).
Related Features
■ If Automatic VMS Cover (#310) is Assigned to an extension, that
extension normally is covered by the voice messaging system. For greater
flexibility, the user can use this feature to program a VMS Cover button to
turn coverage on and off as needed. Once a VMS Cover button is
programmed, the user
must
use the button to turn VMS Cover on and off
even though Automatic VMS Cover (#310) is Assigned.
■ VMS Cover also applies to outside calls on lines assigned ownership with
Line Coverage Extension (#208).
■ Use VMS Cover Rings (#117) or (#321) to change the number of times
intercom and transferred calls or outside calls on lines assigned ownership
ring at extensions before they are sent to the voice messaging system.
■ A user can turn on VMS Cover while a call is ringing to send that call
immediately to his or her voice mailbox. See Send All Calls.
■ Users with VMS Cover already turned on can activate Do Not Disturb to
Send All Calls immediately to their voice mailbox.
■ If an extension has VMS Cover and Call Coverage active, calls ring at the
covering extension for the specified number of Call Coverage Rings
(#116) or (#320). If the covering extension does not answer, the call is
routed to the voice mailbox of the extension that activated Call Coverage
after the specified number of VMS cover rings.
■ If an extension has VMS Cover and Call Forwarding active, calls ring at
the call forwarding destination extension; they are not covered by the voice
messaging system.
Considerations
■ This feature must be programmed on a button with lights.
■ This feature does not apply to coverage calls, forwarded calls, group calls,
parked calls, transfer-return calls, Voice Interrupt on Busy calls, or
voice-signaled calls.