Line Access Restriction (#302)
5-171
Line Access Restriction (#302)
Description
This System Programming procedure restricts an extension from receiving and/or
making outside calls on a specific line. For example, you may want a secretary to
answer calls on a manager’s line, but not to make any outgoing calls on the line;
in this case you can assign the manager’s line to the secretary’s extension and
restrict it to In Only.
Related Features
■ This procedure is the most extreme way to restrict dialing. For example, an
extension with a line set to In Only or No Access cannot select the line to
dial out—
even for numbers on the
Emergency Phone Number List
(#406). See ‘‘Dialing Restrictions and Permissions’’ on page 2-12 for a
summary of all dialing restrictions.
■ For pooled extensions, use Pool Access Restriction (#315) to assign
restrictions to all the lines assigned to a specific pool. (Pool Access
Restriction overrides Line Access Restriction.) For individual lines on
pooled extensions, use Line Access Restriction.
■ To prevent an extension from using a line, restrict the line even if it is not
assigned to the extension, so it cannot be accessed using Direct Line
Pickup. If an extension’s access to a line is set to No Access or In Only,
the extension cannot place calls on that line, either by pressing the line
button or by using Direct Line Pickup—Idle Line. Likewise, if the
extension’s access to a line is set to No Access or Out Only, the extension
cannot receive calls on that line that are ringing at other extensions, either
by pressing the line button or by using Direct Line Pickup—Active Line.
■ When a user has access to an outside line for outgoing calls, dialing
restrictions can be customized for the user’s extension by using Outgoing
Call Restriction (#401) and Disallowed Phone Number Lists (#404).
■ Caller ID information does not display for ringing calls on lines
programmed for Out Only or No Access.
Considerations
If a line is assigned to a phone, but is restricted to No Access, the line button lights
show calling activity; but the line cannot be used to place or receive calls.
Valid Entries
1 = No Restriction (calls permitted on that line) ✔
2 = Out Only (can only make outside calls, not receive them, on that line)
3 = In Only (can only receive calls, not make them, on that line)
4 = No Access (cannot receive or make calls, but can join calls, receive
transferred calls, or pick up calls on hold on that line)