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Feature Reference
5-106
Direct Extension Dial Record/Playback
(I892)—Release 2.0 or Later
Description
This feature lets you record and play back the message that callers hear when a
call is answered by the Direct Extension Dial feature. The maximum length of the
message is 40 seconds.
Related Features
■ Direct Extension Dial affects incoming calls only on lines identified using
Direct Extension Dial Lines (#205).
■ You must program a button with lights on the system display phone at
extension 10 to turn Direct Extension Dial on and off. Use Direct
Extension Dial Button (#113) to program the button.
■ Calls that ring on lines programmed with Direct Extension Dial are picked
up after two rings, as a default. To change the number of rings, use Direct
Extension Dial Delay (#112).
■ You can set SMDR Talk Time (#611) to Active to include the Talk field on
call reports. For an incoming outside call answered by Direct Extension
Dial, this field shows the call duration minus the time the greeting played
and the caller waited for someone to answer the call.
Considerations
■ The Automatic System/Direct Extension Dial PC card is purchased
separately and must be installed. If the PC Card has not been installed,
see the
PARTNER PC Card Installation Instructions
.
■ You should record a message before using Direct Extension Dial since
there is no default message.
■ You can record only one message for this feature.
■ If you do not record a message for Direct Extension Dial, callers will not
know to enter an extension, Hunt Group, or Calling Group number when
the call is answered.
■ You must record the Direct Extension Dial message from the system
display phone at extension 10.
■ You cannot record or play a message while Direct Extension Dial or
Automatic System Answer is answering a call. When you want to record
or play a message, turn off Direct Extension Dial and Automatic System
Answer and wait for any calls in the process of being answered by the
system to be completed.