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SoundPoint IP 32x/33x Quick User Guide. 1725-11240-001_Rev D. 08/2010
SoundPoint
®
IP 32x/33x
Quick User Guide
Basic Phone Features
Customizing Your Phone
Applies to phones running Polycom UC
Software 3.3.0 or later.
The content in this guide may vary
depending on phone configuration.
Particulars and menu options may vary.
For detailed information please consult
the comprehensive SoundPoint IP
32x/33x User Guide available at:
www.polycom.com/support/voicedocum
entation/
NAVIGATION
Scrolling:
or
Step in/out of menus, toggle
enabled/disabled:
or
Enter/Select:
Back/Delete:
© 2010, Polycom, Inc. All rights reserved. POLYCOM
®
, the
Polycom "Triangles" logo and the names and marks associated
with Polycom's products are trademarks and/or service marks of
Polycom, Inc. and are registered and/or common law marks in
the United States and various other countries. All other
trademarks are property of their respective owners. No portion
hereof may be reproduced or transmitted in any form or by any
means, for any purpose other than the recipient's personal use,
without the express written permission of Polycom.
BASIC PHONE FEATURES
PLACING A CALL
Using the Handset:
Pick up the handset, and then dial the
number. Or, dial the number first, and
then pick up the handset.
Using the hands-free Speakerphone:
• With the handset on-hook, press ,
any assigned line key, or the
NewCall soft key. Then, enter the
number.
or
• Dial the number, and then press
or .
Using the optional Headset:
• With the headset connected, press
, any assigned line key, or the
NewCall soft key.
or
• Dial the number, and then press .
During a call, you can alternate
between modes by pressing or
or picking up the handset.
ANSWERING A CALL
Handset: Pick up the handset.
Speakerphone: Press: , the line
key, or the Answer soft key.
Headset (optional): Press .
Incoming calls may be denied by
pressing the Reject soft key during
ringing.
ENDING A CALL
Press the EndCall soft key or the line
key corresponding to the line. Or,
depending on the call mode, press ,
press , or hang up the handset.
REDIAL
Press to display the Placed
Call list. Scroll to select the desired
recipient and press again.
MICROPHONE MUTE
During a call, press . Mute applies
to all modes. You can hear all other
parties while Mute is enabled, but other
parties cannot hear you.
To un-Mute, press again.
CALL HOLD AND RESUME
During a call, press .
Press again, the Resume soft key,
or the line key to resume the call.
LOCAL CONFERENCE CALLS
1
To create a three-way local
conference call:
1. Connect to the first party.
2. Press the Conf soft key to create a
new call (the active call is placed on
hold).
3. Place a call to the second party.
4. When the second party answers,
press the Conf soft key again to join
all parties in the conference.
Conference Behavior:
• Placing the conference call on hold
will place the other conference
parties on hold.
• Pressing the Split soft key will split
the conference into two separate
calls on hold.
• A conference may be created
between an active call and a call on
hold by pressing the Join soft key.
DO NOT DISTURB (DND)
2
Press and select Features >
Do Not Disturb > Enable
to prevent
the phone from ringing for incoming
calls. An icon appears for all lines to
confirm that DND is enabled.
Press and select Features >
Do Not Disturb > Disable to turn Do
Not Disturb off.
CALL TRANSFER
1. During a call, press the Trans soft
key (the active call is placed on hold).
2. Place a call to the party to which you
want to transfer the call.
3. After speaking with the second party,
press the Trans soft key to complete
the transfer.
Press the Blind soft key to transfer the
call without speaking to the second
party.
Transfer can be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed.
CALL FORWARDING
3
To enable call forwarding:
1. Press and select Features
> Forward.
2. Select a Forwarding Type. Forward
Always, on No Answer, or on Busy.
3. For all types, enter a number to
forward all future calls to.
For No Answer, enter the number of
rings before forwarding.
4. Press the Enable soft key to confirm
Call Forwarding. A moving arrow icon
appears for that line.
To disable call forwarding:
Perform steps 1 and 2, but select
Disable.
Call forwarding is not available on
shared lines.
______
1
- Optional feature. Must be configured from the call
server.
2
- Dependant on call server configuration.
3
- Behavior will vary if this feature is configured from
the call server.