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SoundPoint
®
IP 301
Quick User Guide
Basic Phone Features
Customizing Your Phone
Applies to phones running SIP 2.2 or
later.
For detailed information please consult
the comprehensive SoundPoint IP 301
User Guide available at:
www.polycom.com/support/voicedocum
entation
©2007 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo and SoundPoint are registered
trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice.
BASIC PHONE FEATURES
PLACING A CALL
Using the Handset:
Pick up the handset and dial the
number or dial the number first, and
then pick up the handset.
Using Listen Mode:
With the handset on-hook, press
, then select Features, Listen
Mode.
Using the optional Headset:
1. With the headset connected, press:
- any assigned line key, or
- the NewCall soft key.
2. Press
.
3. Dial the desired number.
Or dial the number, and then press
.
During a call, you can alternate
between handset and headset modes
by pressing the
key or picking up
the handset.
Listen Mode can be used for listening
to a conference call, but not actively
participating.
ANSWERING A CALL
Using the Handset:
Pick up the handset.
Using Listen Mode:
With the handset on-hook, press:
- the line key, or
- the Answer soft key.
Using the optional Headset:
Press
Incoming calls may be ignored by
pressing the Reject soft key or
during ringing.
ENDING A CALL
Using the Handset:
Hang up or press the EndCall soft key.
Using Listen Mode:
Press the EndCall soft key.
Using the optional Headset:
Press
or the EndCall soft key.
MICROPHONE MUTE
During a call, press
. Mute applies to
all modes: handset and headset. You
can hear all other parties while Mute is
enabled.
To turn off Mute, press
again.
CALL HOLD AND RESUME
1. During a call, press
or the Hold
soft key.
2. Press
again, the Resume soft
key, or the line key to retrieve the call.
LOCAL CONFERENCE CALLS*
To create a three-way local
conference call:
1. Call the first party.
2. Press the Conf soft key to create a
new call (the active call is placed on
hold).
3. Place a call to the second party.
4. When the second party answers,
press the Conf soft key again to join all
parties in the conference.
When a conference has been
established, pressing the Split soft key
will split the conference into two calls on
hold.
A conference may be created at any
time between an active call and a call
which is on hold (on the same line or
another line) by pressing the Join soft
key.
Ending the call on the conference
originator’s phone will allow the other
parties to continue the conference.
Placing the call on hold on the
conference originator’s phone will
place the other parties in the
conference on hold.
______
* - Conferencing is an optional feature that must be
configured on the call server. Particulars and menu
options may vary.
CALL TRANSFER
1. During a call, press the Trnsfr soft
key (the active call is placed on hold).
2. Place a call to the number to which
you want to transfer the call.
3. After speaking with the second party,
press the Trnsfr soft key to complete
the transfer.
Press the Blind soft key to transfer the
call without speaking to the second
party.
Transfer may be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed.
CALL FORWARDING
To enable call forwarding:
1. Press the Fwd soft key from the
phone’s idle display or press
and select Features and Fwd….
2. Select a forwarding type from
Always, No Answer, and Busy.
3. For all types, enter a number to
forward all future calls to.
4. For No Answer, enter the number of
rings before forwarding.
5. Press the Enable soft key to confirm
Call Forwarding. A moving arrow
replaces the usual indicator for that line
to confirm Call Forwarding is enabled.
To disable call forwarding:
1. Press the Fwd soft key from the
phone’s idle display or press
and select Features and Fwd….
2. Select a forwarding type from
Always, No Answer, and Busy.
3. Press the Disable soft key.
Call forwarding is not available on
shared lines.
If call forwarding is configured on the
call server (invoked using * code dialing
or from a PC-based application), then
particulars and menu options may vary.
SoundPoint IP 301 Quick User Guide. 1725-11315-001 Rev. C 7/2007 1