Polycom 6020 Telephone User Manual


 
15
Getting Started
Answer a call
The handset will ring or vibrate to alert you
of an incoming call. Additionally, a line
indicator on the display may flash and the
display may show information about the
call, such as the caller’s name and
extension.
To answer a call, press the
START key and
hold the earpiece to your ear. You may also
activate the speakerphone by pressing the
Spkr softkey or use a headset.
Answer a call on a
second line
If you are on a call and hear subdued
ringing, a call is coming in on a second line.
The line number on the display may be
flashing. To answer this call, put your first
call on hold and press the
LINE key, then the
line number of the second call.
Answer with
headset
Press any key (other than END) to answer a
call when a headset is plugged in.
Silence while
ringing
Press the END key to silence the ring.
Change the
ring volume
Press the up/down volume buttons on the
side of the handset during ringing. The
default ring volumes are set in the User
Profile menus.
Adjust the
speaker volume
Press the up/down volume buttons on the
side of the handset during the call.
Adjust the
headset volume
Press the up/down volume buttons on the
side of the handset during the call.
If you want to Then