Open as PDF
Plug in your Ooma Telo
Plug the provided AC adapter
into the POWER
port. It is normal for the lights on the Telo to blink for a
couple of minutes while it boots up.
The Ooma logo will light up blue once the device is
ready to be used. Pick up the phone and listen for the
musical Ooma dialtone to conrm that your set up is
Check out My Ooma
Access your online control panel at my.ooma.com.
Here you’ll unlock the capabilities of your system:
• Check voicemail and call logs
• Congure preferences and set up advanced features
• Purchase additional services and add-ons
And much more! The rst time you log in, our Setup
Wizard will help you congure our most popular features.
Place your rst phone call
Pick up the phone you connected to the Ooma Telo
and dial just like you always do. Call a friend
or family member and experience rsthand the quality
of Ooma PureVoice™ technology. While you are at it,
you might want to tell them about Ooma!
Set up your voicemail
Initializing your voicemail account takes only a few
minutes. To get started, pick up the phone connected
to the Ooma Telo and press the
key on the Telo.
The system will walk you through conguring your
account and recording a personal greeting.
Connect To Your Router
Installing Ooma is easy! In fact, most users are up and
calling in less than 15 minutes. This guide will walk you
through setting up your Ooma Telo and introduce the
basics of using your Ooma service.
AC AdapterEthernet Cable
Begin by activating your Ooma Telo device online.
Locate the seven-digit activation code printed
on the bottom of the Telo.
Next, navigate a web browser to:
Connect the Ooma Telo to your Router
Using the included Ethernet cable
, connect the
INTERNET port of the Telo to an open Ethernet port
on your router.
The activation wizard will guide you through:
• Selecting a phone number
• Registering your 911 address
• Adding billing information
• Creating your My Ooma account
You’ll receive an email conrmation once
your device is activated.
Alternative Setup Options
While we recommend that you begin with this
setup, the Ooma Telo is exible enough to t into
any home network. Please see the back side of
this guide for other network installation options.
Plug your phone into the Ooma Telo
Using your existing phone cable, plug your corded phone or cordless
phone base station into the PHONE port.
Connect Your Phone
Congratulations, You’re Done!
Transfer your phone number
In most areas, you can port your existing phone number to Ooma for a one-time fee. You must
maintain phone service with your current provider until the porting process is completed, which
usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit:
Explore Ooma Premier™
Ooma Premier is a bundle of enhanced calling features that will get your home phone service
ring on all cylinders! Each Ooma Telo includes a free trial of Ooma Premier, giving you the
chance to test drive more than 25 premium calling features.
See the Ooma Premier section for an overview of our most popular features. To learn more
about all the features and benets included in a subscription to Ooma Premier, go to:
on the other side
Have a Question or Need Assistance?
Here is where you can look for help:
Knowledge base: www.ooma.com/support
User manuals: www.ooma.com/userguide
Community forum: www.ooma.com/forums
Live Customer Care:
If your device requires a software upgrade,
the Ooma logo will blink purple while it is
downloading the newest version.
This may take 5-10 minutes depending on the speed of
your Internet connection. Do not unplug the Telo while
it is upgrading. It will automatically reboot after the
upgrade is complete.
Quick Start Guide