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Remote Annex 6300 Hardware Installation Guide
Technical Support and Online Services
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Customers can also purchase direct support from Bay Networks
through a variety of service programs. As part of our PhonePlus™
program, Bay Networks Service sets the industry standard, with 24-
hour, 7-days-a-week telephone support available worldwide at no
extra cost. Our complete range of contract and noncontract services
also includes equipment staging and integration, installation support,
on-site services, and replacement parts delivery -- within
approximately 4 hours.
To purchase any of the Bay Networks support programs, or if you
have questions on program features, use the following numbers:
In addition, you can receive information on support programs from
your local Bay Networks field sales office, or purchase Bay Networks
support directly from your authorized partner.
Region Telephone Number Fax Number
United States
and Canada
1-800-2LANWAN; enter Express
Routing Code (ERC) 290 when
prompted
(508) 436-8880 (direct)
(508) 670-8766
Europe (33) 92-968-300 (33) 92-968-301
Asia/Pacific
Region
(612) 9927-8800 (612) 9927-8811
Latin America (407) 997-1713 (407) 997-1714