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Audio and Web Conferencing
QUICK REFERENCE GUIDE
Part Number 835.3270, Issue 1.0, Audio and Web Conferencing, Release 3.7
® Mitel is a registered trademark of Mitel Networks Corporation. All other trademarks mentioned in this document are the property of their
respective owners. All rights reserved.
© 2009 Mitel Networks Corporation. Permission to reprint/republish this material or to reuse any copyrighted component of this work in
other works must be obtained from Mitel.
About AWC
The Mitel Audio and Web Conferencing product allows
you to schedule and manage conferences through a
Web-based interface.
With audio conferences, you can:
• Upload documents to present to callers during a
conference call.
• Mute, drop, and add participants, and place
individual participants on hold while the call is in
progress.
With Web conferences, you can:
• Upload documents, transfer files, record the
conference, chat online, and broadcast videos.
• Share applications or your desktop, use white
board features, and co-browse the Internet with
attendees
Published Area
This view in AWC allows anyone to access conferences,
documents, and recordings placed here. You do not
have to log in or have an AWC account to access the
Published Area.
• Conferences: When you create a conference, you
have the option to publish it and allow anyone
access to the conference.
• Documents: Documents associated with a
published conference are shared to this area,
where they can be viewed and downloaded.
• Recordings: Recordings associated with a
published conference are shared to this area. You
can playback and view published recordings from
here.
Join a Conference
Use one of these options to join a conference.
• E-mail invitation: The leader/host can send e-mail
invitations to participants.
o Dial-in number and access code: This
information appears only for conferences that
includes an audio portion. Use your phone to
dial into the conference. Follow the instructions
in the prompts to join the conference.
o URL: Click the link in the e-mail invitation to
open the Join page. Follow the instructions to
connect to the conference.
• Home tab: As leader/host for a conference that is
in-progress. As a participant, the conference must
be published.
• My Conferences tab: As leader/host your active
conferences are listed. Click Join.
Instant Conference
You to quickly create an unscheduled, single session
conference.
1. From the Home tab, set the type of conference: audio
and Web, audio only, or Web only.
2. Complete the required information for the type of
conference, and then click Start Conference.
Participants Tab
Go to My Conferences – Participants. As the leader,
this page allows you to monitor participants while a
conference is in-progress.
A list on the page shows the phone number of each
participant and their name, when a name is provided. As
the conference leader (or delegate), you can access
these conference options:
• Mute participants
• Put participants on hold
• Drop participants from the conference
• Add a participant to the conference
• View active speaker (in the feature is set)
Schedule a Conference
You can schedule a conference type to meet your
specific needs. From the Home tab, select a conference
type, and then complete the information to schedule
your conference.
• One-time conference: Occurs once for the set
date and has a set start time with a maximum
duration of up to 24 hours. The access code is only
used for this one conference.
• Recurring conference: Has a set start time with a
maximum duration of up to 24 hours. The
conference is scheduled to be on the set days, at
the same start time and duration. The conference
is scheduled for the next six months with the same
access code used for every occurrence.
• Reservationless conference: Has a set start date
and end date. The start time and duration are not
set for this conference type. You can use the
access code at any time, up to the scheduled end
date.
To schedule a conference:
1. From the Set Up a Conference tab, click the link or
button of the conference type you want to create.
2. Complete the information on the conference form, and
then click OK.
To edit a conference after it is scheduled:
1. From the list on the My Conferences tab, click Change
next to the conference you want to edit.
2. Update the information, and then click OK to save the
changes.
Note: The first time you join a Web conference you
are prompted to install the Collaboration Client on
your computer.
Note: The Participants tab is available when the
conference includes an audio portion. Use the
Attendees tab in the console for the Web portion.