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5312 and 5324 IP Phone SIP User and Administrator Guide
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To upgrade the phone’s firmware through the Superkey Menu Interface:
1. Press
(SUPERKEY), and then press >> until FEATURES? appears.
2. Press OK, and then press ▼ until UPGRADE FIRMWARE? appears.
3. Press OK. CHOOSE PROTOCOL appears.
4. Press the desired protocol (HTTP or TFTP), or press AUTO. BEGIN UPGRADE NOW?
appears.
5. Press CONFIRM. The downloading process begins and the phone reboots. This
process may take approximately 1 to 2 minutes. When the time and date appear on the
display, the download and reboot is complete and the phone is ready for use.
CAUTION: DO NOT remove power from the phone while phone is upgrading its
memory with the new firmware. This may result in severe damage to your phone.
Troubleshooting Tip: If your phone displays "SIP MAIN NOT FOUND", it is likely that
your system has experienced a power failure. The SIP Phone Boot firmware "borrows" Flash
sectors from the SIP Main area during firmware installation. At the end of a normal
installation, the sectors are restored without affecting SIP Main. However, if power is
removed during Boot installation, then SIP Main is erased and will have to be reinstalled on
the phone.
Automating Firmware Upgrades
You can configure phones to poll the server for new versions of firmware. When the phone
detects a firmware upgrade, it downloads the new version and stores it in memory. When it is
next idle, the phone reboots with the new firmware.
To automate firmware upgrades, your Administrator can set a Firmware Upgrade option and
a polling interval on the Firmware Update page of the Web Configuration Tool. For
programming options, refer to the online help supplied with the Web Configuration Tool.
To upgrade firmware on multiple phones, refer to the Mass Deployment topic in the
Administrators Tools section of the Web Configuration Tool Online Help.
Configuring Voice Mail
Voice mail for SIP-supported phones is server-based. For more information on the voice mail
system, contact the SIP Service Provider.
To configure voice mail on the 5312 IP Phone and 5324 IP Phone:
• Access the Administrator Tools > Configuring SIP Features section in the Administrator’s
Web Configuration Tool online help.
To configure voice mail on a 5324 IP Phone only:
1. Press
(SUPERKEY), and then press >> until ADMIN TOOLS? appears.
2. Press OK, and then press ▼ until NETWORK SETTINGS? appears.
3. Press OK, enter your administrator password, and then press SUBMIT.
4. Press NEXT until VOICE MAIL SERVER appears, and then press REVIEW.