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M Mitel (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the trademarks of their respective holders.
© 2012, Mitel Networks Corporation. All rights reserved.
QUICK REFERENCE GUIDE
MITEL 5312 IP PHONE
The Mitel 5312 IP Phone Fixed-Function Keys
Display SPEAKER
Ring/Message Indicator MUTE
Volume, Speaker, Mute Controls MENU
Fixed Function Keys CANCEL
Keypad REDIAL
Personal Keys HOLD
Speaker TRANSFER/CONFERENCE
Handset MESSAGE
Make a Call
Lift the handset OR
Press .
Dial the number OR
Press a Speed Call key OR
Press OR
Dial the prefix for external calls (e.g. 9) and the
number.
Answer a Call
Lift the handset OR
Press , and begin speaking.
End a Call
Press OR
Replace the handset.
Place a Call on Hold
Press . The line key flashes.
Replace the handset if necessary.
Retrieve a Call from Hold
Lift the handset OR
Press .
Press the flashing line key.
Retrieve a Message
Press . It flashes when a message is
waiting.
Follow the voice mail prompts to retrieve your
message.
Transfer a Call
Press .
Dial the number. Wait for an answer.
Hang up OR announce the transfer and then
hang up.
Conference a Call
Press .
Dial the number. Wait for an answer.
Press .
Program a Speed Call
Press Menu OR .
Press # until Personal Keys? appears.
Press *.
Press a Personal Key.
Press *.
Dial the number.
Press the Personal Key again.
Press * to make the number private, or
Press # to keep the number visible.
Press .
Adjust Volume Levels
Adjust ringer volume while the phone is ringing.
Adjust handset or speaker volume while using the
handset or speaker.
Press repeatedly to raise the volume OR
repeatedly to lower the volume.
Press to mute your microphone.
NOTE: For more information about using other features and applications on your 5312 IP Phone,
refer to the 5312/5324 IP Phone User Guide located at www.mitel.com, or contact your
Administrator.