Filter
Top Products
Document #: 555-640-136
Comcode 107 713 760
Issue 1, March 1996
MERLIN LEGEND
®
Communications System
Releases 3.1 and 4.0
MLX Queued Call Console
Operator’s Guide
Your Queued Call Console ..................................................................................... 1
Describes the phone buttons and screens
Understanding Your DSS ....................................................................................... 2
Describes the DSS buttons, DSS Button Lights
Understanding Your QCC.................................................................................... 3–5
Call and Fixed Feature Buttons ........................................................................3–4
Call and Fixed Feature Button Lights, Tones, Rings .................................................. 5
Feature Finder ................................................................................................6–8
Use to choose the right feature for the activity you want to perform.
Headsets.......................................................................................................... 9
Headpieces, Headset Features
Call Handling ..............................................................................................10–12
Call Delivery, Answering Calls, Making Calls, Hold................................................. 10
Conference, Join, Directing Calls ...................................................................... 11
Returning Calls, Unsuccessfully Directed Calls, Responding to the Queue .................... 12
Messaging..................................................................................................13–16
Messaging Feature Table ................................................................................ 13
Send/Remove Message ................................................................................... 14
Signaling, Direct Voice Mail, Receiving Messages ................................................. 15
Leaving Messages, Posting Messages................................................................. 16
Directories ..................................................................................................... 17
Extension & System Directory, Personal Directory
Using Features ................................................................................................ 18
Often-Used Features .....................................................................................19–23
Account Codes, Alarm, Alarm Clock & Timer......................................................... 19
Authorization Codes, Barge-In .......................................................................... 20
Camp-On, Follow Me, Inspect ........................................................................... 21
Night Service, Paging, Park ............................................................................. 22
Pickup, Position Busy..................................................................................... 23
Special Characters ........................................................................................... 24
Display Reference ........................................................................................25–26
Fixed Display Buttons, Home Screen, Menu Screen, Inspect Screen ............................ 25
Inspect Screens, Feature Screen ....................................................................... 26
Notes & Reminders .......................................................................................27–28
Contents
QCC Cover 4/11/97, 2:46 PM3