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This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
Privacy of Communications may not be ensured when using this product.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for
radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit
different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult
your dealer or an experienced radio/television technician for additional
suggestions. Also, the Federal Communications Commission has prepared
a helpful booklet, “How To Identify and Resolve Radio/TV Interference
Problems.” This booklet is available from the U.S. Government Printing
Ofﬁce, Washington, D.C. 20402. Please specify stock number 004-000-
00345-4 when ordering copies.
Notice: The changes or modiﬁcations not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensed under US Patent 6,427,009.
Your telephone is designed to give you ﬂexibility in use and high quality
performance. To get the most from your new telephone, we suggest that
you take a few minutes right now to read through this instruction manual.
CAUTION: When using telephone equipment, there
are basic safety instructions that should always
be followed. Refer to the IMPORTANT SAFETY
INSTRUCTIONS provided with this product and save
them for future reference.
NOTE: This phone uses Touch-Tone dialing service only.
For this telephone to function properly, you must use
Touch-Tone service available through your local telephone
Before You Begin
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one
pictured here, installed in your home. If you don’t
have a modular jack, call your local phone company
to ﬁnd out how to get one installed.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
speciﬁcally designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone such
as faxes, other phones, or modems.
Phone User’s Guide
Equipment Approval Information
Your telephone equipment is approved for connection to the Public
Switched Telephone Network and is in compliance with parts 15 and 68,
FCC Rules and Regulations and the Technical Requirements for Telephone
Terminal Equipment published by ACTA.
1 Notiﬁcation to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information,
the US number and Ringer Equivalence Number (REN) for the equipment. You
must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices ring
when your telephone number is called. In most (but not all) areas, the
sum of the RENs of all devices connected to one line should not exceed
5. To be certain of the number of devices you may connect to your line
as determined by the REN, you should contact your local telephone
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to
be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
• This equipment may not be used on coin service provided by the
• Party lines are subject to state tariffs, and therefore, you may not be
able to use your own telephone equipment if you are on a party line.
Check with your local telephone company.
• Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this product does not disable
your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualiﬁed
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company shall, where practicable,
notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue
service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary
discontinuance; (2) afford you the opportunity to correct the situation;
and (3) inform you of your right to bring a complaint to the Commission
pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and
The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action is
required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the use
or performance of your telephone equipment, the telephone company
must give you adequate notice, in writing, to allow you to maintain
Installing the Phone
Your telephone should be placed on a level surface such as a desk or table
top, or you can mount it on a wall. A desktop/wall mounting pedestal is
built into the base of the phone.
1. Slide the RINGER volume switch (on the handset) to the desired volume.
2. Set the receiver volume switch (on the handset) to the desired
3. Plug the telephone line cord into a modular wall phone jack.
4. Feed the cord through the grooves as shown in the picture below.
Wall Mount Installation
Your telephone may also be mounted on a wall plate (not included).
1. Plug the telephone line cord into a modular wall phone jack.
2. Slip the mounting holes on the base over the wall plate posts and ﬁrmly slide
the unit down into place (wall plate not included).
NOTE: In desktop or wall mount mode, you may want to
wrap the excess telephone line cord around the mounting
bracket on the bottom of the base.
This unit redials up to 32 digits. To automatically redial the last number
1. Pick up the handset and wait for a dial tone.
2. Press the redial button.
Press the ﬂash button instead of the hook switch to activate custom
calling services such as call waiting or call transfer. Custom calling
services are provided by the phone company.
You may control the listening level with the volume switch on the bottom
of the handset. It has 3 levels: lo, mid, and high.
You may control the ringer volume level with the switch located above the
touch tone pad on the handset.
= ringer tone will be loud
= ringer tone will be low
= telephone will not ring
No dial tone.
• Press and release the hook switch. Check the hook switch: Does it fully
extend when the handset is lifted from the cradle?
Phone doesn’t ring.
• Make sure RINGER switch (located on the handset) is set to loud or low.
• Are you using too many phones on one line? (The total REN of all
phones on the same line should not be greater than the maximum
REN for your calling area. See Equipment Approval Information).
Other party cannot hear you.
• Make sure phone cord is securely plugged in.
• Make sure extension phones are on the hook at the same time you’re
using the phone. It is normal for the volume to drop when additional
extension phones are used at the same time.
Phone “howls” when handset is placed near the base and handset volume
level is too high.
• This is normal feedback due to handset volume level being set
General Product Care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or ﬂuorescent lamps).
• Do not expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the phone.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this
will damage the ﬁnish.
• Retain the original packaging in case you need to ship the phone at a
If trouble is experienced with this equipment, for repair or warranty
information, please contact customer service at 1-800-448-0329. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved.
This product may be serviced only by the manufacturer or its authorized
service agents. Changes or modiﬁcations not expressly approved by
Thomson Inc. could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Manager, Consumer Relations
PO Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down
the date this product was purchased or received as a gift. This information
will be valuable if service should be required during the warranty period.
Purchase date ____________________________________________
Name of store _______________________________________________
15929620 (Rev. 5 Dom E/S)
Printed in China
10330 North Meridian St.
Indianapolis, IN 46290-1024
© 2006 Thomson Inc.
Trademark(s) ® Registered
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
PREVENT FIRE OR
HAZARD, DO NOT
PRODUCT TO RAIN
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
ALERTING YOU OF
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
POINT WITHIN THE
TRIANGLE IS A
ALERTING YOU OF
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the ﬁrst rental or 45
days from date of shipment to the rental ﬁrm, whichever comes ﬁrst.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The
exchange unit is under warranty for the remainder of the original
product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton
and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice
which is evidence that the product is within the warranty period, must
be presented to obtain warranty service.” For rental ﬁrms, proof of
ﬁrst rental is also required. Also print your name and address and a
description of the defect. Send via standard UPS or its equivalent to:
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not
covered by the warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no
liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information
regarding operating instructions and user controls. Any additional
information, should be obtained from your dealer.)
• Installation and setup service adjustments.
• Damage from misuse or neglect.
• Products which have been modiﬁed or incorporated into
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
• Please complete and mail the Product Registration Card packed
with your unit. It will make it easier to contact you should it ever be
necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this
product. All other warranties, express or implied (including all implied
warranties of merchantability or ﬁtness for a particular purpose) are
hereby disclaimed. No verbal or written information given by Thomson
Inc., its agents, or employees shall create a guaranty or in any way
increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive
remedy of the consumer. Thomson Inc. shall not be liable for incidental
or consequential damages resulting from the use of this product
or arising out of any breach of any express or implied warranty on
this product. This disclaimer of warranties and limited warranty are
governed by the laws of the state of Indiana. Except to the extent
prohibited by applicable law, any implied warranty of merchantability
or ﬁtness for a particular purpose on this product is limited to the
applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental
or consequential damages, or limitations on how long an implied
warranty lasts so the above limitations or exclusions may not apply
• This warranty gives you speciﬁc legal rights, and you also may have
other rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for