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www.emersonphones.com
Manufactured by Southern Telecom Inc. Brooklyn NY. 11232
© 2009 Southern Telecom Inc. All rights reserved.
Emerson and the G-Clef logo are registered trademarks of
Emerson Radio Corp. Parsippany, New Jersey USA.
Warranty service not provided
This warranty does not cover damage resulting from accident,
misuse, abuse, improper installation or operation, lack of reasonable
care, and unauthorized modification. This warranty is voided in the
event any unauthorized person opens, alters or repairs this product.
All products being returned to the authorized service center for
repair must be suitably packaged.
Limitation of Warranty:
● THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY
APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY SOUTHERN TELECOM INC.
IT’S AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY
OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
● REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
SOUTHERN TELECOM INC. SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND
LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE
STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE.
Some states do not allow the exclusion nor limitation of incidental
or consequential damages, or limitations on how long an implied
warranty lasts so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state.
The shipping address of the authorized service center is:
Southern Telecom Inc.
ATTN: Returns Department
14-C 53rd Street
Brooklyn, NY 11232
Should you have any questions or problems concerning this
product, please contact our customer service department at:
1-877-768-8483 (Toll Free)
Monday - Thursday: 9AM - 5PM (EST)
Friday: 9AM - 3PM (EST)
or
via e-mail at
cs@southerntelecom.com
1 Year Limited Warranty
In the unlikely event that this product is defective, or does not perform
properly, you may within one (1) year from your original date of
purchase return it to the authorized service center for repair or
exchange.
TO OBTAIN WARRANTY SERVICE:
● Provide proof of the date of purchase within the package
(Dated bill of sale).
● Prepay all shipping costs to the authorized service center,
and remember to insure your return.
● Include a return shipping address (no P.O. Boxes),
a telephone contact number, and the defective unit within
the package.
● Describe the defect or reason you are returning the product.
Your product will be repaired or replaced, at our option, for the same
or similar model of equal value if examination by the service center
determines this product is defective. Products received damaged
as a result of shipping will require you to file a claim with the carrier.
Warranty information
Follow the guidelines below to properly maintain this product:
● Avoid putting it near heating appliances and devices that
generate electrical noise (for example: motors or fluorescent
lamps).
● DO NOT expose to direct sunlight or moisture.
● Avoid dropping the unit and/or other rough treatment.
● Clean with a soft cloth.
● Never use a strong cleaning agent or abrasive powder because
this will damage the finish.
● Retain the original packaging in case you need to ship it at a
later date.
Product maintenance
TP
Volume Control
Normal High
No dial tone
● Check to see if your phone is properly connected to the
modular wall jack. (Refer to “Connecting”)
Phone does not ring
● Make sure the ringer switch
is set to the ON position.
Handset volume is low
● Adjust the handset volume
control to the high position
Ringer On/Off
ON OFF
Troubleshooting tips
FLASH
The Flash feature is used to activate calling services available
through your local phone company, such as Call Waiting, and
Three Way Calling. To use the features below you must subscribe
to these services from your local telephone company.
To answer an incoming call while having a conversation:
After you hear the Call Waiting tone, press and release the [flash]
button. The first call is placed on hold and the second call is
answered.
To return to the first call and put the second call on hold:
Press and release the [flash] button again to return to the first
call, the second call will be put on hold.
To activate Three Way Calling:
Press and release the [flash] button while on the first call, you will
hear a dial tone. Dial a second number, and press the [flash]
button again to connect the two calls.
MEMORY
This telephone can store up to 10 of your most frequently dialed
phone numbers.
Storing frequently called numbers
1. Pick up the handset.
2. Press the [store] button.
3. Dial the number you would like to store, and press the [store]
button to confirm.
4. Push the desired memory location (0 -9) on the handset
keypad, and press the [store] button to confirm.
NOTE: Use the [redial] button to insert a pause when a delay is
needed in an automatic dialing sequence.
Changing a stored number
Repeat the storage sequence above, the new number will replace
the previously stored number at that memory location.
Dialing a stored number
1. Pick up the handset.
2. Press the [memo] button on the handset keypad.
3. Press a memory location (0-9) and the stored number will be
dialed automatically.
TP
Tone/Pulse Switch
T P
TP
Volume Control
Normal High
To turn the ringer “ON” or “OFF”,
use the switch located on the
left side of the handset.
Ringer On/Off
ON OFF
SWITCHING THE RINGER ON OR OFF
Slide the ringer switch to the “OFF” position to turn the ringer
off. The ringer will not be activated by any incoming calls. Don’t
forget to turn the ringer “ON” when you are ready to receive calls,
otherwise you will not hear the ringing sound during incoming calls.
NOTE: When the ringer switch is in the “OFF” position, the lighted
ring indicator will still alert you to incoming calls.
ADJUSTING THE HANDSET VOLUME
To adjust the handset volume
use the switch located on the
right side of the handset.
TONE/PULSE DIAL MODE
TAdjust the tone/pulse switch
to either Tone (”T”) or Pulse (”P”)
depending on the type of telephone
service you have.
REDIAL
To redial the last number called use the redial feature. This feature
is useful when the number you are calling is busy.
1. Pick up the handset.
2. Press the [redial] button.
3. The last number called is redialed.
Telephone
WALL MOUNTING
To mount your telephone on a wall plate (not included), follow the
instructions below:
1. Plug the straight line cord into a modular wall phone jack.
2. Align the holes on the base with the mounting studs on the wall
plate.
3. Pull the base down onto the studs until the telephone is secure.
2. Plug one end of the straight line cord into the jack at the bottom
of the phone’s base, and the other end into a modular wall
telephone jack.
3. Pick up the handset and confirm you hear the dial tone.
NOTE: The telephone is factory set to the Tone (”T”) setting.
Coil cord jack (handset)
Coil cord jack (base)
DESK MOUNTING
1. Connect the coil cord to the handset and base as shown in the
diagram below.
Connecting
Modular Telephone
Line Jack
To use this phone, you must have an RJ11C
modular telephone jack. If you do not have
a modular jack, please call your local
telephone company to find out how to get
one installed.
Telephone jack requirements
CAUTION: Disconnect the phone cord from the
wall outlet before installing or replacing the
batteries. (Only for telephones which require
batteries)
● Never install telephone wiring during a lightning storm.
● Never touch uninsulated telephone wires or terminals, unless
the telephone line has been disconnected at the network
interface.
● Use caution when installing or modifying telephone lines.
● Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
● Temporarily disconnect any equipment connected to the phone,
such as faxes, other phones, or modems.
Important installation information
OWNER’S MANUAL
COILED
HANDSET CORD
STRAIGHT TELEPHONE
LINE CORD
TELEPHONE BASE
HANDSET
In the box
flash
memo store redial
Store
Button
Redial
Button
Flash
Button
Microphone
Hook Switch
Memo
Button
Buzzer
Lighted Ring
Indicator
Ringer On/Off
ON OFF
Volume Control
Normal High
T P
Tone /Pulse
Location of controls
SAVE THESE INSTRUCTIONS
NOTE: Some of the precautions below may not apply to your
product, e.g.: Battery and power cord precautions.
When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric shock
and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath
tub, kitchen sink or swimming pool).
5. Do not place this product on an unstable surface.
6. Slots and openings in the back or bottom of this product are
provided for ventilation. To protect them from overheating,
these openings must not be blocked by placing the product on
a soft surface such as a bed, sofa or rug. This product should
never be placed near or over a radiator or heat register. This
product should not be placed in any area where proper
ventilation is not provided.
7. Never push objects of any kind into the ventilation slots of this
product as they may touch dangerous voltage points or create
a short circuit that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
8. Use only the power cord and batteries indicated in this manual.
9. This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of the
type of power supply in your home, consult your dealer or local
power company.
10. Plug the adaptor to the socket - outlet that is closest to the
equipment and which is easily accessible.
11. Do not allow anything to rest on the power cord. Do not install
this product where the cord may have anyone walking on it.
12. To reduce the risk of electric shock, do not disassemble this
product, but take it to an authorized service facility. Opening
or removing parts of the telephone base or handset other than
specified access doors may expose you to dangerous voltages
or other risks. Incorrect reassembling can cause electric shock
when the product is subsequently used.
13. Do not overload wall outlets and extension cords as this can
result in the risk of fire or electric shock.
14. The power adapter is intended to be correctly oriented in a
vertical or floor mount position. The prongs are not designed
to hold the plug in place if it is plugged into a ceiling or an
under-the-table/cabinet outlet.
15. Unplug this product from the wall outlet and refer servicing to
an authorized service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the
operating instructions. Adjust only those controls that are
covered by the operating instructions, as improper
adjustment of other controls may result in damage and often
requires extensive work by an authorized technician to
restore the product to normal operation.
E. If the product has been dropped and damaged.
F. If the product exhibits a distinct change in performance.
16. Avoid using a telephone (other than cordless) during an
electrical storm. There is a remote risk of electric shock from
lightning.
17. Do not use the telephone to report a gas leak in the vicinity of
the leak.
18. Do not dispose of batteries in a fire. They may explode.
Check with local codes for possible special disposal
instructions.
Important safety instructions
CAUTION: When using telephone equipment,
there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
Rating plate and caution marking are marked on the bottom
enclosure of the apparatus.
WARNING:
TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT
EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
CAUTION
RISK OF ELECTRIC SHOCK
DO
NOT OPEN
CAUTION
RISK OF ELECTRIC SHOCK
DO
NOT OPEN
WARNING: TO REDUCE THE RISK
OF ELECTRIC SHOCK, DO NOT
REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS
INSIDE
. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
The lightning flash with
arrowhead symbol, within
an equilateral triangle, is
intended to alert the user
to the presence of uninsu-
lated “dangerous voltage”
within the product’s
enclosure that may be of
sufficient magnitude to
constitute a risk of electric
shock to persons.
The exclamation point
within the equilateral
triangle is intended to alert
the user to the presence of
important operating and
maintenance (servicing)
instructions in the literature
accompanying the product.
telephone company may temporarily discontinue your telephone
service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be
notified as soon as possible. You will be given the opportunity to
correct the problem and the telephone company is required to
inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning
of this product. The telephone company is required to notify you if
such changes are planned.
This telephone system meets FCC Standards for
Hearing Aid Compatibility.
Your telephone equipment is approved for connection to the Public
Switched Telephone Network and is in compliance with parts 15
and 68, FCC Rules and Regulations and the Technical
Requirements for Telephone Terminal Equipment published by
ACTA.
FCC Part 15
This equipment has been tested and found to comply with the
requirements for a Class B digital device under Part 15 of the
Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
● Re-orient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for
help.
Do not attempt to repair or modify this equipment.
Warning: Changes or modifications to this equipment not
expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with
technical requirements adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier
in the format US:AAAEQ##TXXXX. This identifier must be
provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises
wiring and the telephone network must comply with applicable
Part 68 rules and technical requirements adopted by ACTA.
A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines.
The Ringer Equivalence Number (REN) is used to determine how
many devices you may connect to your telephone line and still
have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not
all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have
specially wired alarm dialing equipment connected to your
telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or
a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the
modular jack until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or it’s
authorized agents. For repair procedures, follow the instructions
outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the
FCC and telephone company information
Model EM-2116
Slimline Phone
OWNER’S MANUAL