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• Charge the battery in the cordless handset for at least 16 hours. For optimum daily
performance, return the cordless handset to the telephone base or charger when not
in use.
• You may have too many extension telephones on your telephone line to allow all of
them to ring simultaneously. Try unplugging one telephone at a time until the tele-
phone starts ringing.
• The layout of your home or ofce might be limiting the operating range. Try moving
the answering machine and cordless unit to another location.
• If the other telephones in your home are having the same problem, the problem is in
your wiring or telephone service. Contact your telephone service provider (charges
may apply).
• Test a working telephone at the telephone wall jack. If another telephone has the same
problem, the problem is the telephone wall jack. Contact your telephone service pro-
vider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless telephone. Try installing your telephone as far away as
possible from these types of electronic devices.
• Completely remove then replace the battery. Place the cordless handset in the
charging base. Wait for the cordless handset to reestablish its connection with the
answering machine. Allow up to one minute for this to take place.
• Your telephone line cord might be malfunctioning. Try installing a new telephone
line cord.
My caller ID isn’t working
• Caller ID is a subscription service. You must subscribe to this service from your tele-
phone service provider for this feature to work on your telephone.
• Your caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID com-
patible equipment.
• If you subscribe to high-speed Internet service (DSL– Digital Subscriber Line) through
your telephone line, you must install a DSL lter between the telephone line cord and
the telephone wall jack. The lter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for more information
about DSL lters.
TROUBLESHOOTING