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Using Mute
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute
in conjunction with the handset, speakerphone, or a headset.
Switching Between Multiple Calls
You can switch between multiple calls on one or more lines. If the call you want to switch to is not
automatically highlighted, use the Navigation button to scroll to it.
Viewing Multiple Calls
Understanding how multiple calls are displayed on your phone can help you organize your
call-handling efforts.
In standard viewing mode, your phone displays calls as follows for the highlighted line:
• Calls with the highest precedence and longest duration display at the top of the list.
• Calls of a similar type are grouped together. For example, calls that you have interacted with are
grouped near the top, and calls on hold are grouped last.
If you want to... Then...
Toggle Mute on Press .
Toggle Mute off Press .
If you want to... Then...
Switch between calls on
one line
1. Make sure the call that you want to switch to is highlighted.
2. Press Resume.
Any active call is placed on hold and the selected call is resumed.
Switch between calls on
different lines
Press for the line that you are switching to.
If a single call is holding on the line, the call automatically resumes. If
multiple calls are holding, highlight the appropriate call and press Resume.
Switch from a
connected call to
answer a ringing call
Press Answer, or if the call is ringing on a different line, press . Any
active call is placed on hold and the selected call is resumed.