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Answering a Call
You can answer a call by lifting the handset, or you can use other options if they are available on your
phone.
Place a call using a billing or
tracking code
1. Dial a number.
2. After the tone, enter a client
matter code (CMC) or a forced
authorization code (FAC).
Your system administrator
Place a call using your Cisco
Extension Mobility profile
Log in to the Extension Mobility
service on a phone.
Using Cisco Extension
Mobility, page 44
If you want to... Then... For more information, see...
Answer with a headset Press , if unlit.
Or, if is already lit, press Answer
or (the flashing line button).
Using a Handset, Headset,
and Speakerphone, page 46
Answer with the
speakerphone
Press , Answer, or (flashing). Using a Handset, Headset,
and Speakerphone, page 46
Switch from a connected call
to answer a new call
Press Answer, or if the call is ringing
on a different line, press (flashing).
Using Hold and Resume,
page 28
Answer using call waiting Press Answer. Using Hold and Resume,
page 28
Send a call to your voice
messaging system
Press iDivert. Accessing Voice Messages,
page 54
Auto-connect calls Use AutoAnswer. Using AutoAnswer, page 47
Retrieve a parked call on
another phone
Use Call Park or Directed Call Park. Storing and Retrieving
Parked Calls, page 40
Use your phone to answer a
call ringing elsewhere
Use Call Pickup. Picking Up a Redirected
Call on Your Phone,
page 37
Answer a priority call Hang up the current call and press
Answer.
Prioritizing Critical Calls,
page 43
If you want to... Then... For more information, see...