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Q&A
CISCO IP PHONE 7911G
GENERAL QUESTIONS
What is the Cisco
®
IP Phone 7911G?
The new Cisco IP Phone 7911G is the latest Cisco Systems
®
full-featured “basic set” IP phone providing enhanced functions for those needing
additional capabilities. It shares the industrial design of the highly successful Cisco IP Phone 7912G. Like the Cisco IP Phone 7912G, it provides
one line and four interactive soft keys that guide a user through call features and functions.
What are the main differences between the Cisco IP Phone 7911G and the existing Cisco IP Phone 7912G?
Refer to the “Features and Functions” section for specifics of feature differences. In general, the Cisco IP Phone 7911G offers broader
applications capabilities through its enhanced memory, more infrastructure integration options (such as support for IEEE 802.3af Power over
Ethernet), advanced security, and an extended software roadmap to support advanced IP features. It also incorporates some of the advanced user
interface features of the high-end Cisco IP Phone 7970 series models. User interface differences between the phone models will be documented
and published.
Who are the target customers for the Cisco IP Phone 7911G?
The Cisco IP Phone 7911G addresses the communication needs of a clerk or equivalent worker in a basic office cubicle environment with a
low to moderate amount of phone traffic.
Which phone should I order?
Refer to Table 1 for the primary comparison measures.
Table 1. Comparison of Cisco IP Phone 7912G and IP Phone 7911G
Cisco IP Phone 7912G
(Part Number CP-7912G-A)
Cisco IP Phone 7911G
(Part Number CP-7911G)
IEEE 803.af Power Over Ethernet (PoE)
No Yes
Enhanced Memory and Applications
No Yes
Enhanced Security Features
No Yes
LCD Resolution
192 x 64 pixels 192 x 64 pixels
Cisco Inline Power
Yes Yes
What should I do if a customer wants to upgrade from an existing phone to this new phone?
The regular Cisco Technology Migration Program (TMP) will be available within two weeks of first customer shipment (FCS). Use the Cisco
TMP tool to verify the discount.
If I trade in an older Cisco IP phone for a new one, do I have to purchase a new software user license?
New user license part numbers have been created (for example, SW-CCM-UL-7911). A user license must be selected when purchasing;
however, a Cisco TMP exception has been created to provide a license credit of nearly 100 percent when a customer moves from one user license