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32 OL-8166-01
Picking Up a Redirected Call on Your Phone
Your system administrator might enable Call PickUp for your phone if you share call-handling
responsibilities with co-workers. Call PickUp allows you to answer a call that is ringing on a
co-worker’s phone by redirecting the call to your phone. You can use Call PickUp features to handle
calls for co-workers who are in your call pickup group (PickUp), who are in another pickup group
(GPickUp), or who are in a group associated with your group (OPickUp).
Tips
• When you press PickUp and GPickUp, you connect to the call that has been ringing for the longest
time.
• With OPickUp, your system administrator can associate multiple call pickup groups with your
group and assign a priority to the groups. When you press OPickUp, you connect to the ringing
call in the pickup group with the highest priority.
If you want to... Then...
Answer a call that is ringing on
another extension within your call
pickup group
Press PickUp to connect to the call. (You might have to go
off-hook to press PickUp.)
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press PickUp. In this
case, press Answer to connect to the call.
Answer a call that is ringing on
another extension outside of your
group
Press GPickUp. (You might have to go off-hook to press
GPickUp.) Enter the group pickup code provided by your
system administrator to connect to the call.
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press GPickUp and
enter the group pickup code. In this case, press Answer to
connect to the call.
Answer a call that is ringing on
another extension in your group or
in an associated group
Press OPickUp to connect to the call. (You might have to go
off-hook to press OPickUp.)
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press OPickUp. In this
case, press Answer to connect to the call.