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IP Office 5420 Quick Reference Guide
Programmable Buttons
The programmable buttons enable you to access a range of IP Office system features. Some of these
features are available by default; others can only be programmed by your system administrator. Contact
your system administrator for more information.
Admin and Admin1 are two functions that enable you to program the most frequently used features against
other feature buttons. The programmable features that are available via Admin and Admin1 are:
Admin Name Description Admin Name Description
Acct Account Code Entry Park Call Park to Other Extension
AD Abbreviated Dial Prog Abbreviate Dial Program
Admin Self-Administer SAC Send All Calls
AutCB Automatic Callback Spres AD Suppress
CFrwd Call Forwarding All Timer Timer
CPark Call Park TmDay Time of Day
CPkUp Call Pickup Admin1 Name Description
Dir Directory Park Park
DPkUp Directed Call Pickup <User> User
GrpPg Group Paging <Group> Group
HFAns Internal Auto-Answer Flash Hook Flash
HGNS+ Set Hunt Group Night Service AD Abbreviated Dial
Default Short Codes
You can access a variety of system features by dialling short codes. The following table shows the default
short codes. For a full list of your phone’s default short codes, see the "IP Office 2420 and 5420 User
Guide".
Replace N, where shown, with an appropriate number. For example, *07*N#, where N is the extension to
which you want your calls forwarded to, when you have forwarding switched on.
Short Code Description Short Code Description
*00 Cancel All Forwarding *30 Call Pick Up Any
*01 Forward Unconditional On *31 Call Pick Up Group
*02 Forward Unconditional Off *32*N# Call Pick Up Extension
*03 Forward On Busy On *33*N# Call Queue
*04 Forward On Busy Off *34 Hold Music
*05 Forward On No Answer On *35*N# Extn Login
*06 Forward On No Answer Off *36 Extn Logout
*07*N# Forward to Number *37*N# Park Call
*08 Do Not Disturb On *38*N# Ride Call
*09 Do Not Disturb Off *39 Relay On
*10*N# Do Not Disturb Exception Add *40 Relay Off
*11*N# Do Not Disturb Exception Delete *41 Relay Pulse
*12*N# Follow Me Here *45*N# Call Steal
*13*N# Follow Me Here Cancel *46 Call Steal
*14*N# Follow Me To *47 Conference Add
*17 Voicemail Collect *48 Voicemail Ringback On
*18 Voicemail On *49 Voicemail Ringback Off
*19 Voicemail Off *50 Forward Hunt Group Calls On
*20*N# Set Hunt Group Night Service *51 Forward Hunt Group Calls Off
*21*N# Clear Hunt Group Night Service *53*N# Call Pickup Members
*29 Toggle Calls *57*N# Forward On Busy Number
Further information about Avaya IP Office is available from www.avaya.com/support and also from
http://marketingtools.avaya.com/knowledgebase/.
Reference: 15-601127
Issue 2 (22 November 2006)
IP Office 5420 Quick Reference Guide
This guide covers the basic functionality of your IP Office 5420 phone.
For more information on your phone settings and features, see the "IP Office 2420 and 5420 User Guide".
The diagram below shows the main phone features:
1
Feature Buttons/Display
9
Drop
2
Message Waiting Lamp
10
Redial
3
Page Left/Right
11
Dialling Pad
4
Softkey
12
Volume Controls
5
Messages
13
Mute
6
Hold
14
Headset
7
Transfer
15
Speaker
8
Conference
16
Exit