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© 2006 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.
Documentation disclaimer
Avaya Inc. is not responsible for any modifications, additions, or deletions to
the original published version of this documentation unless such modifications,
additions, or deletions were performed by Avaya. Customer and/or End User
agree to indemnify and hold harmless Avaya, Avaya's agents, servants and
employees against all claims, lawsuits, demands and judgments arising out of,
or in connection with, subsequent modifications, additions or deletions to this
documentation to the extent made by the Customer or End User.
Link disclaimer
Avaya Inc. is not responsible for the contents or reliability of any linked Web
sites and does not necessarily endorse the products, services, or information
described or offered within them. We cannot guarantee that these links will
work all of the time and we have no control over the availability of the linked
pages.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales
agreement to establish the terms of the limited warranty. In addition, Avaya’s
standard warranty language, as well as information regarding support for this
product, while under warranty, is available through the following Web site:
http://www.avaya.com/support
Preventing toll fraud
"Toll fraud" is the unauthorized use of your telecommunications system by an
unauthorized party (for example, anyone who is not a corporate employee,
agent, subcontractor, or person working on your company's behalf). Be aware
that there may be a risk of toll fraud associated with your system and that, if toll
fraud occurs, it can result in substantial additional charges for your
telecommunications services.
Avaya fraud intervention
If you suspect that you are being victimized by toll fraud and you need technical
assistance or support, call Technical Service Center Toll Fraud Intervention
Hotline at +1-800-643-2353 for the United States and Canada. For additional
support telephone numbers, see the Avaya Web site:
http://www.avaya.com/support
Providing telecommunications security
Telecommunications security (of voice, data, and video communications) is the
prevention of any type of intrusion to (that is, either unauthorized or malicious
access to or use of) your company's telecommunications equipment by some
party.
Your company's "telecommunications equipment" includes both this Avaya
product and any other voice/data/video equipment that could be accessed via
this Avaya product (that is, "networked equipment").
An "outside party" is anyone who is not a corporate employee, agent,
subcontractor, or person working on your company's behalf. Whereas, a
"malicious party" is anyone (including someone who may be otherwise
authorized) who accesses your telecommunications equipment with either
malicious or mischievous intent.
Such intrusions may be either to/through synchronous (time-multiplexed and/or
circuit-based) or asynchronous (character-, message-, or packet-based)
equipment or interfaces for reasons of:
• Use (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or
toll-facility access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
Be aware that there may be a risk of unauthorized intrusions associated with
your system and/or its networked equipment. Also realize that, if such an
intrusion should occur, it could result in a variety of losses to your company
(including, but not limited to, human and data privacy, intellectual property,
material assets, financial resources, labor costs, and legal costs).
Your responsibility for your company's telecommunications security
The final responsibility for securing both this system and its networked
equipment rests with you, an Avaya customer's system administrator, your
telecommunications peers, and your managers. Base the fulfillment of your
responsibility on acquired knowledge and resources from a variety of sources,
including, but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your
peers should carefully program and configure:
• Your Avaya-provided telecommunications systems and their
interfaces
• Your Avaya-provided software applications, as well as their
underlying hardware/software platforms and interfaces
• Any other equipment networked to your Avaya products.
Trademarks
Avaya is a trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Avaya support
Avaya provides a telephone number for you to use to report problems or to ask
questions about your contact center. The support telephone number
is 1-800-242-2121 in the United States. For additional support telephone
numbers, see the Avaya Web site:
http://www.avaya.com/support