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TROUBLE SHOOTING GUIDE
In the event of your telephone NOT working or difficulty in opening, the following suggestion
can be help you of solving the problem.
Symptom Suggested Solution
Base unit doesn't work
(Power "LED" does not
light)
Base LED doesn’t light up
for battery charging
Handset does NOT work at
all
Receiving a call but
handset doesn't ring
Interference by other calls
while using your phone
If still
Voice background, most of
time inherent with noise,
static OR fading in & out
• Ensure the power adaptor is firmly plugged into
power outlet & base unit.
• If base LED on unit is still NOT lighted up, make
sure the power outlet has power by connecting
another appliance to the outlet.
• Ensure the charging contacts on the handset and
the base cradle are kept clean regularly.
• Ensure the handset battery is correctly connected
& fully charged up 10 hours before use.
• Make sure handset battery is NOT in battery low
status.
• Handset may be out of range from the base.
• Try disconnecting some of your other extension
phones which you may have.
• Replace handset to base's cradle & try your phone
call later.
• This problem may be caused by your telephone
line wiring or local telephone services, call your
local telephone company.
• Probably the phone is out of range, move closer
to base, or relocate the base.
• The phone operating range may be limited or
interfered by the layout of your home environment,
try to relocate the base unit.
9038_1_ib_e.p65 10/31/03, 12:13 PM12