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Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering,
or ADTRAN Sales:
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot
help, please contact ADTRAN Technical Support and have the unit serial
number available.
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical
Support will coordinate with theCustomer and Product Service (CaPS) de-
partment to issue an RMA number. For information regarding equipment
currently in house or possible fees associated with repair, contact CaPS di-
rectly at the following number:
Identify the RMA number clearly on the package (below address), and re-
turn to the following address:
ADTRAN, Inc.
CaPS Department
6767 Old Madison Pike
Progress Center
Building #6, Suite 690
Huntsville, AL 35807
RMA # _____________
Applications Engineering (800) 615-1176
Sales (800) 827-0807
Technical Support (888) 4ADTRAN
CaPS Department (256) 963-8722