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36 CHAPTER 4: VOICE MAIL
Accessing Voice
Mail Messages
Through E-mail
(NBX 100 and SuperStack 3 NBX) You can listen to your voice mail
from any computer that allows you to access your e-mail. Your e-mail
software must be IMAP compliant. Voice mail messages are sent as sound
files, so your computer must have a sound card. See your administrator
for assistance with this feature.
Greeting-Only
Mailbox
With a greeting-only mailbox, callers hear your message but cannot leave
a voice mail message.
Example:
■ In a school, teachers create a voice mail message that explains
homework assignments. Students call in to the greeting-only mailbox
to get the homework information but cannot leave a message for the
teacher on this mailbox.
■ An employee is taking an extended leave of absence and creates a
message stating the scheduled date of return and whom to call in the
meantime. Callers may be transferred to other extensions but are not
able to leave voice mail messages for this employee.
■ Your administrator may create greeting-only mailboxes for routine
company information, such as directions to your facility or hours of
business operation.
To change your voice mailbox to a greeting-only mailbox:
1 Log in to the NetSet utility.
2 Select the NBX Messaging tab.
3 Select Greeting Only Mailbox.
Consider changing your voice mail message to indicate that callers cannot
leave messages in your voice mailbox.