Help Requests

Samsung Telephone iDCS 18D



Can You Help With These Problems?

  • Posted by vanguabdul on Mar 12th, 2014 at 12:05pm

    All calls go to line 1
    This just started happening where all the calls that come in go to line 1 and if line 1 is busy our clients get a busy signal. Is this something I can fix or would it be a phone company problem?
  • Posted by Kim Sherman Kramer on Mar 11th, 2014 at 5:00pm

    How do I reprogram the names that go with the exte
    How do I reprogram the names that go with the extension #s? I have been working here for almost a year & my phone screen still displays the name of some past paralegal I've never even met! My boss would also like me to find out how to change messages and check the caller ID log. The manual is rea…
  • Posted by edmac1193 on Feb 5th, 2014 at 1:03pm

    how do you set time/date
    how do you set time/date
  • Posted by kim.martin on Jan 29th, 2014 at 3:00pm

    change number of rings for voicemail for Samsung i
    change number of rings for voicemail for Samsung iDCS 18D
  • Posted by admissions on Jan 8th, 2014 at 3:00pm

    Is there a way to retrieve a deleted message from
    Is there a way to retrieve a deleted message from voicemail with the Samsung IDCS 18D telephone?
  • Posted by eddieeye62 on Dec 27th, 2013 at 1:03pm

    manual
    Can anyone tell me where I can get a manual or set-up guide and if the samsung idcs 18d wil work as VOIP.
  • Posted by cheryl_palmenter on Nov 20th, 2013 at 12:17pm

    How do I change the time on the display on my Sam
    How do I change the time on the display on my Samsung idcs 18d phone?
  • Posted by erika on Nov 19th, 2013 at 3:47pm

    I can't find anywhere in the manual for the Samsun
    I can't find anywhere in the manual for the Samsung iDCS 18D that tells you how to change the date and time. Please help me! We just had daylight savings and I need to change the time. Please and Thank You
  • Posted by amann on Nov 15th, 2013 at 3:20pm

    speaker phone
    my speaker phone is not working can anyone help
  • Posted by on Oct 8th, 2013 at 11:37am

    phone display
    Phone display says "follow me set to station 207

    This display is on ext 205, which we can no longer transfer calls to?????
  • Posted by on Sep 27th, 2013 at 3:04pm

    I need to program my telephone message
    I need to program my telephone message
  • Posted by clouds.jgy on Aug 26th, 2013 at 3:51pm

    Volume is very low. Can barely hear person on othe
    Volume is very low. Can barely hear person on other end. Tried to turn it up with the volume button but it dd not work!
  • Posted by rfoerster on Jul 23rd, 2013 at 4:16pm

    silence the ring
    since I am able to hear the other phones ring in my office, how do I silence the ring on my phone?
  • Posted by camdent on Jun 13th, 2013 at 10:37am

    INCOMING CALLS
    We have 3 incoming lines - is there a way to set the system to answer the other two lines while the operator is on a third line?
  • Posted by carrie on May 20th, 2013 at 5:06pm

    How to I set up call forwarding to a cell phone
    How to I set up call forwarding to a cell phone
  • Posted by jash458 on May 1st, 2013 at 5:14pm

    Incoming calls
    Our office phones do not ring until the 3rd ring. How do I reset them to ring on the first ring?
  • Posted by jessica on Apr 25th, 2013 at 2:01pm

    red blinking light
    I have this phone and the red light in top right corner keeps blinking, the DND is not on and I heard to stop the light dial 43, but then it just rings and the light stays on. How do I get this light to turn off?
  • Posted by balla_4_life_211 on Apr 18th, 2013 at 10:27am

     Ver V2.2 2003 4.30 is the error code
    need help fixin the error
  • Posted by debbie.sansoni on Mar 20th, 2013 at 7:04pm

    how do I reset the message and forward to another phone
    I cant reset the message or forward the phone to another phone
  • Posted by info on Mar 11th, 2013 at 6:18pm

    How do you change the clock on the phone for day l
    How do you change the clock on the phone for day light savings time?
  • Posted by macohenesq on Dec 10th, 2012 at 5:10pm

    how do I turn off the DO NOT DISTURB but on my Sam
    how do I turn off the DO NOT DISTURB but on my Samsung iDCS 18D telephone system?
  • Posted by cari1267 on Nov 13th, 2012 at 3:07pm

    Re:trouble shooting
    Hello,

    About a week ago we started having problems with our phones. We are not able to answer every call that comes in. Ver V2.2 2003 4.30 is the error code we are getting.

    Also if on line 1 and someone calls or picks up line 2 it hangs up on line 1. Sorry, its hard to explain. Any suggestions woul…
  • Posted by kris.manross on Nov 1st, 2012 at 4:13pm

    PHONE WILL NOT RING UNTIL 3RD RING
    PLease help! One of our office phones will not ring or show up CID until 3rd ring. How do i program this?
  • Posted by nwells818 on Oct 31st, 2012 at 4:51pm

    Need to reset the auto attendant message???
    I need to re-record our main greeting and the directory not just for my phone but for our whole system. Can you help??? I am desperate.
  • Posted by kloss_accts on Oct 18th, 2012 at 9:15am

    Block caller
    How do I block a telephone number from calling my phone?
  • Posted by harrelson on Oct 17th, 2012 at 11:41am

    ans/rel
    how do I answer call without hitting the line and release the call when hang up without hitting the ans/rel button
  • Posted by ksagar on Mar 8th, 2012 at 11:37am

    IDCS 18D flashing yellow after unplug
    I unplugged the phone cord to a IDCS 18D and when I plugged it back in, the Redial and Line 4 buttons started flashing yellow and haven't stopped. This is now our second phone with this problem. The manual says an "amber" light means there is a recall on the phone but it doesn't say what a recall …
  • Posted by lgriffin on Jun 28th, 2011 at 11:23am

    How do I make a call that I have transferred to an
    How do I make a call that I have transferred to an extension ring back to the front office extension(my phone) if the person does not answer the call?
  • Posted by coates on Apr 1st, 2011 at 4:50pm

    Reset passcode
    Need to reset passcode but employee that orginally set is no longer with the company and did not tell us what her passcode was.
  • Posted by lgriffin on Mar 15th, 2011 at 11:45am

    clock
    need to know how to set the clock on our phones to daylights saving time
  • Posted by tazdad1313 on Jan 11th, 2011 at 12:23pm

    setting time and date
    how to set time and date
  • Posted by paolavalladares on Nov 6th, 2010 at 4:26pm

    do not disturb
    How do i take the "do not disturb" in my phone? its not ringing anymore!!!
  • Posted by dfessler on Aug 25th, 2010 at 12:13pm

    phone display
    my phone display is showing out to lunch how do I change it?
  • Posted by jjohn on Aug 3rd, 2010 at 11:14am

    Calling Long distance
    Its possible for me to call toll free numbers but unable to call long distance calls (with different area code)
  • Posted by outsidegirl1989 on Apr 5th, 2010 at 9:58pm

    help setting up voicemail
    help with setting up voicemail

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